Last Updated: 17.01.25

Savoir Noceur Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

 

1. Information We Collect

We may collect the following personal data:

• Personal Identifiers: Name, email address, phone number, and address.

• Booking Information: Preferences and details regarding venues, events, and services.

• Payment Information: If you make a purchase, your payment details may be collected securely.

• Technical Information: IP address, browser type, device information, and cookies.

 

2. How We Use Your Data

We collect and process your data for the following purposes:

• To provide our concierge services.

• To process bookings and payments.

• To send you updates, offers, and marketing communications (with your consent).

• To improve our website, services, and customer experience.

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3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: When you opt-in to receive marketing emails.

• Contractual Obligation: To fulfil your bookings and requests.

• Legitimate Interest: To improve our services and ensure website security.

 

4. Marketing Communications

We may use your data to send you email updates and offers about our services. You can opt-out of marketing communications at any time by:

• Clicking the “Unsubscribe” link in our emails.

• Contacting us directly at Savoirnoceur.customerservice@gmail.com 

 

5.Data Sharing

We do not sell or rent your personal data. We may share your information with:

• Trusted third-party service providers to facilitate bookings or payments.

• Legal authorities, if required by law.

 

6. International Data Transfers

Your data may be transferred and stored outside your country of residence. We ensure that all data transfers comply with GDPR, EU and UAE data protection laws.

 

7. Cookies

We use cookies to enhance your website experience. Cookies collect information about your browsing behavior. You can manage cookie settings through your browser. For more details, see our Cookie Policy.

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

 

9. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data.

• Correct inaccurate or incomplete data.

• Request data deletion.

• Restrict or object to data processing.

• Withdraw your consent for marketing communications.

To exercise these rights, contact us at Savoirnoceur.customerservice@gmail.com

 

10. Security

We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: Savoirnoceur.customerservice@gmail.com

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12. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.